FAQs

FAQs If you have questions regarding the conference, please check the following for your answers.

Q1: Will the conference be available virtually?
No. The conference will be held only at the venue on site.

Q2: How can I apply?
Online pre-registration is required for some sessions. Please make sure to secure your seat before applications become full. Conference registration is required separately from Entry Badge Registration for the exhibition.

*Simultaneous translation is available for all sessions which require pre-registration.

Q3: When/How can I get the Conference Ticket?
After completing the online application, please printout or take a screenshot of the Conference Ticket (QR code) and bring it to the conference venue. Please note that if you have applied for a paid seminar, you will be able to download your ConferenceTticket as soon as your payment is confirmed.

Q4: What can I do if I forgot to bring the ticket?
Please redownload the Conference Ticket (QR code)  on "My Page."
If you forget your ID or Password, please reissue at the end of the Login page.
If you forget your e-mail address, please ask conference management via e-mail.

Q5: I registered for an Entry Badge (and registered my e-mail address), but I cannot log in to MyPage for the Conference.
Please make sure you have registered for the conference. If you do not see an email with the subject line: [Application Confirmation] Smart Energy Week [March]/Green Transformation Week 2024 Conference or an email from the email address [[email protected]] , your registration for the conference may not have been completed

Conference registration is separate from the exhibition's Entry Badge registration. We apologize for the time and trouble it may take to register, but we would appreciate it if you could complete the registration for the conference.

Q6: How can I pay for the paid session?
There are two options: credit card payment and invoice payment.

-[Credit card payment] You can pay online at the same time you register. You will be able to download your Conference Ticket immediately after your application is completed.

-[Pay by invoice] After you register for the conference, you will receive an email with information on how to pay for your tickets. Please download the invoice from your "MyPage" in the email and make your payment. You will be able to download your Conference Ticket after we confirm the completion of your payment. Please note that invoices will not be sent by mail.

*After confirming the contents of the invoice, please transfer payment to the designated bank account by the payment due date indicated on the invoice.

*The receipt will be deemed to be a receipt of payment. Bank transfer charges are to be borne by the applicant.

*For paid seminar registrations after February 9 (Fri.), only credit card payment is accepted.

Q7: Where is the conference venue?
Conference will be held at Tokyo Big Sight, Japan.
The details will be available Mid-February.  
 > Conference Venue

Q8: Is there a deadline for the application?
No. However, online application will be closed when it reaches full capacity. The sessions with 'Fully Booked' signs on the page are already closed.
If you are planning to attend a specific seminar, we suggest you apply as soon as possible.

Q9: What time does the registration for each session start?
Registration will open 30 minutes prior to the session. Please be aware that the starting time of registration might vary depending on the session.

Q10: I can no longer attend the seminar I applied for due to circumstances.
We regret that we cannot accept cancellations after you have applied for a paid seminar.
If you are unable to attend the seminar, please have someone attend in your place.